Frequently Asked Questions
Quick answers to common questions about Copyly.
How does Copyly generate descriptions?
Copyly uses advanced AI models trained on high-converting e-commerce copy. It analyzes your product details, keywords, and optional inputs (competitor URLs, customer reviews) to generate SEO-optimized descriptions tailored to your brand.
Is the generated content unique?
Yes! Every description is generated fresh and unique. We don't store or reuse descriptions between users. Your content will pass plagiarism checks.
Can I edit the generated descriptions?
Absolutely. Copyly gives you a starting point—feel free to edit, refine, and personalize the output before publishing.
What's included in the free plan?
The free plan includes 10 generations per month, access to all core features, and basic SEO scoring. Upgrade for more generations and advanced features like competitor analysis.
How do I cancel my subscription?
Go to Dashboard → Billing → Manage Subscription. You can cancel anytime. Your access continues until the end of your billing period.
Do you offer refunds?
We offer a 7-day money-back guarantee on paid plans. Contact support@copyly.ai within 7 days of purchase for a full refund.
How does competitor analysis work?
Paste a competitor's product URL and Copyly scrapes their page to analyze their copy, keywords, and structure. This intelligence informs your generated description, helping you compete effectively.
What is Brand Voice?
Brand Voice lets you train Copyly on your unique writing style. Provide sample texts and personality traits, and Copyly maintains consistency across all your descriptions.
Can I use Copyly for Amazon listings?
Yes! Copyly works great for Amazon. Use the competitor analysis feature with Amazon URLs, and generate descriptions optimized for Amazon's format and keywords.
How do I connect Shopify?
Go to Dashboard → Integrations → Shopify. Enter your store URL and authorize the app. Once connected, you can sync products and push descriptions directly to your store.
Is my data secure?
Yes. We use industry-standard encryption, never share your data with third parties, and you can delete your data anytime. See our Privacy Policy for details.
Do you have an API?
Yes! Our REST API lets you integrate Copyly into your own applications. Get your API key from Dashboard → Settings → API Keys.
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